DO THE RIGHT THING - DO THINGS RIGHT - EVERY TIME!
Customers choose to do business with Packaging Systems, Inc. because of our people. We have an outstanding staff of talented people who go beyond the expected level of customer service daily, to make sure our customers' needs are met. The packaging materials and machinery that we sell are the best in the industry - but that is expected. Our inventory and delivery lead-times comply to Just-In-Time standards - but that is expected.
What sets Packaging Systems, Inc. ahead of our competition is the knowledge and dedication of our employees. Our experienced and professional sales staff specializes in automated packaging systems and the materials required to make those systems perform to their optimum potential. Our professional sales people have hands-on knowledge of those systems and can guide you through the decision process.
Our customer service staff is experienced and completely cross-trained, dedicated to meeting and exceeding customers' needs. We want to know your business to better understand and anticipate your requirements.
Our technical service department is second to none. From changing and tracking a belt; to writing or modifying a PLC program; to training your staff on the proper operation and maintenance of your equipment; our knowledgeable service technicians are the best. Each of our service technicians has a formal training in electrical, pneumatic, and mechanical controls and components. Our technicians participate in ongoing training, and have the tools and resources available to see that your systems are running efficiently.
PSI is setting the standard for customer support.